How to uninstall and reinstall Java plug-in
on 24 July 2014 11:25 AM

Uninstalling & Reinstalling Java

If you are unable to use our CD-ROM software product or access online content due to a Java conflict, you may need to follow the below instructions. These steps will help you completely remove Java from your computer (PC) and then reinstall it.

Uninstalling Java Components

  1. Close any open programs you may have running, especially your web browser.
  2. Click Start >> Control Panel.
    • Depending on your computer operating system or configuration, you may have to click Start >> Settings >> Control Panel.
  3. Open Add or Remove Programs.
  4. Click once on any item listing Java Runtime Environment or JRE.
  5. Click the Remove or Change/Remove button.
  6. Follow steps 4 and 5 as many times as necessary to remove all versions of Java.
  7. Restart your computer once all Java plug-ins have been removed.
  8. After restarting your computer, proceed with reinstalling Java… see below steps.

Reinstalling Java plug-in

  1. Open Internet Explorer.
  2. Go to
  3. Click the button to download Java.
    • The installer should begin automatically. If it does not, click the Manual Download link.
  4. Follow the instructions on the screen to install Java.
  5. Restart your computer after the installation of Java.


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