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My access code is not working. What should I do?
17 December 2008 01:35 PM
  • Access codes are six "words" long and will look something like this:
    LSWMWL-ATOLL-UMBELL-SIDED-TOPAZ-VEXES
  • You do NOT need to enter the dashes as you redeem your access code.
  • Each access code can only be redeemed once. The access code is only needed to register. It is not needed to log in. You will set up a login name and password when you register your access code.
  • Check to make sure your access code has not been redeemed already.
  • If you are sure your access code has not been redeemed and you are still having problems, please click here to submit a ticket.

 

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