Help Articles: English
How Do I Check the Status of My Tickets Submitted to Technical Product Support?
Posted by Lester Holmes, Last modified by Lester Holmes on 27 January 2014 09:49 AM

You can use the Self-Service system on this support website to check the status of your tickets submitted, update, or reply.

1. Enter your Email address and password. If you have forgotten your password, click on "Lost Password" and supply the necessary information.  Your password will be emailed to you.
  

2. Click on View Tickets to see all of the tickets you have submitted.  You can update and reply to your request.

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