Help Articles: English > Online Products
How do I enable and view the Java Console?
Posted by Lester Pearson Support, Last modified by Lester Pearson Support on 07 September 2011 03:06 PM

Product(s): General
ISBN: --

Category: General
User Type: General
Item:
How do I enable and view the Java Console?

The Java Console provides information about the Java version, user home directory, and any error message that occurs while running product which supports Java plug-in. You can enable the Java Console for the Windows platform.

Step 1: Enable Java Console in Control Panel

  1. Click Start
  2. Select Settings
  3. Select Control Panel.
  4. Double click the Java icon.
  5. Click the Advance tab.
  6. Click on the + sign
  7. Select Show Console and click Apply.

 

Enable Java Console


Step 2: Get Java Console error message and email to tech support
  1. Run our product.
  2. Locate Java icon from the System tray on lower right hand side of screen.
  3. Right click on Java icon
  4. Select Open Console.
  5. Copy error message
  6. Email to tech support.
(9 vote(s))
Helpful
Not helpful