How to I request a refund for Online Subscription Purchases?
Posted by Lester Pearson Support, Last modified by Lester Pearson Support on 12 October 2012 02:08 PM
Technical Support cannot process refund requests. Please contact the seller from whom the purchase was made to request a refund.
Pearson Online Subscription Purchases
To request a refund for an online subscription you purchased directly from a Pearson Education web site, please send Customer Service an email that includes the following information:
Refund requests must be made within 15 days of purchase.
If you were billed in US dollars (USD) email firstname.lastname@example.org.
To request a refund for a purchase made at www.mypearsonstore.com, please visit the following address for the returns policy and instructions:
Bookstore or Other Web Site Purchases
Please contact the bookstore or web site from which the purchase was made.