Knowledgebase
EPIC: I am having trouble recording my voice (Java warning message)
on 24 July 2014 12:45 PM

Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive

Important Note:

If you are still having trouble recording your voice, please follow the below steps to resolve this issue.

  1. Open the Internet broswer and make sure Pop-blocker is disable.
    Click here for instructions on how to disable Pop-blocker. 

  2. Lower Java security level.
    Click here for instructions on how to lower the Java security level

  3. Clear the Java browser cache.
    Click here for instructions on how to clear my Java browser's cache?
    See video instruction: http://screencast.com/t/4l16a4iH

  4. Enable Java plug-in when using the Speaking or Pronunciation tool.
    1. Enabling Plug-in on FireFox
      See video instruction: http://screencast.com/t/UJAVyrIAIBVr

    2. Enabling Plug-in on Internet Explorer
      See video instruction: http://screencast.com/t/Nx90y5xt

    3. Enabling Plug-in on Google Chrome
      See video instruction: http://screencast.com/t/UxdDVetzCOm7
(2 vote(s))
Helpful
Not helpful

Copyright © by Pearson - All Rights Reserved | Legal Notice | Privacy | Permissions
Other Support Groups: Pearson HigherEd Support | Pearson School Support

Help Desk Software by Kayako