Knowledgebase
MyEnglishLab: How to enable recording function on Windows 10 (Edge browser)
on 28 July 2015 08:36 AM

System Affected: Windows 10
Internet Browser: Edge browser

Issue: Users are not able to enable recording function in the pop-up window (see below screenshot)

Workaround
  1. Open the Edge browser and ensure Flash player is enabled. Go to Settings > View advanced settings > and make sure "Use Adobe Flash Player" is set to "On".
  2. Visit this website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html
  3. Click on "api.learnosity.com".
  4. Set website privacy settings to "Always allow".
  5. Users should now be able to complete recording activities. Log into MyEnlishLab and try to record again. 

Still need assistances? Contact technical support.

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