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Click here [http://help.pearsoncmg.com/etext/viewer4/en/6-20/] to open in a new window.
If you have registered a MyEnglishLab product with access to eText, please see below instructions on how to access the eText. * Once logged into MyEnglishLab, click on the Course tab and then select your course. * To open the eText, click on the eTe...
Click here [http://myenglishlabhelp.com/] to open in a new window.
Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products. The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when they...
* If inserted, eject the CD-ROM from the CD-ROM drive. * Open WINDOWS MEDIA PLAYER >> Click on ORGANIZE >> Select OPTIONS. * Under the LIBRARY tab, uncheck "RETRIEVE ADDITIONAL INFORMATION FROM THE INTERNET". * Under the PRIVACY tab, * Uncheck ...
If you're having problems viewing Flash content on the Web using one of the below Internet broswers, even though you're sure Flash Player is installed, it may be because the Flash Player Add-on has been disabled (turned off) in your browser settings. Pl...
PRODUCT(S): Improving English Language Proficiency through SIOP (Updated version) ISBN: 9780132464147 CATEGORY: Online product USER TYPE: General ITEM: How to enroll in "Improving English Language Proficiency through SIOP (Updated version)" course A...
PRODUCTS PLATFORM/LOGIN SYSTEM REQUIREMENTS ">Getting Started, Downloads, Videos, and FAQs REGISTER YOUR ACCESS CODE * Big English * Choices * English in Common * Market Leader 3rd Edition * MyGrammarLab * New Cutting Edge * N...
HOW TO ENABLE BROWSER'S COOKIES? FIREFOX 4.0+ Firefox features privacy settings that affect what data your computer accepts from websites. Please follow the instructions below to ensure that data from Pearson websites is not blocked. * Click the men...
PRODUCT(S): LEAP Listening and Speaking, LEAP Reading and Writing, LEAP Advanced Listening and Speaking, LEAP Advanced Reading and Writing ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: LEAP Products: Why am I getting a browser cookie erro...
Technical Support cannot process refund requests. Please contact the seller from whom the purchase was made to request a refund. PEARSON ONLINE SUBSCRIPTION PURCHASES To request a refund for an online subscription you purchased directly from a Pea...
To configure your keyboard to use a different language or keyboard layout, use the appropriate method for your version of Windows. NOTE These methods use the Canadian French keyboard layout as an example. WINDOWS 7 OR WINDOWS VISTA * Click Start ,...
PRODUCT(S): General ISBN: -- CATEGORY: General USER TYPE: General ITEm: How do I enable and view the Java Console? The Java Console provides information about the Java version, user home directory, and any error message that occurs while running pro...
Product(s): General ISBN: -- Category: General User Type: General Item: How to Change your monitor resolution settings Most of our Online and CD-ROM multimedia products were designed to run best on a monitor resolution of 1024 x 768 pixels. If you ever f...
PRODUCT(S): eText products ISBN: -- CATEGORY: Students' Book, Workbook or Activity Book in digital format USER TYPE: General ITEM: eText: What are the System Requirements for eText products SYSTEM REQUIREMENTS ETEXT V4.9 Note: These are the enviro...
SYSTEM AFFECTED: Windows 10 INTERNET BROWSER: Edge browser ISSUE: Users are not able to enable recording function in the pop-up window (see below screenshot) WORKAROUND: * Open the Edge browser and ensure Flash player is enabled. Go to SETTINGS > VI...
NEED HELP REGISTERING YOUR STUDENTS? We can assist you! Simply complete the attached form and then attached to your support request [http://pearsonsupport.helpserve.com/index.php?/Tickets/Submit]. Allow up to 3-5 days turnaround. We will register and enro...
HOW TO UNINSTALL FLASH FROM MAC OS X * Quit all open web browsers * Download the Adobe Flash Player Uninstaller application from Adobe's Website [1]. * From the newly mounted disk image, launch the "Adobe Flash Player Uninstaller" and click on ...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: What are the recommended Internet Explorer settings when using MyLab? \N\NCONTENTS\N\N Trusted Sites and Protected Mode [1] Pop-up Blockers [2] Cookies [3] Manage Add-ons...
Product(s): General ISBN: -- Category: General Computer Type: Windows PC User Type: General Item: How to check my microphone Using Windows Sound Recorder If you are experiencing issues recording sound in any of our software, please first check...
The access code is located in the front or back of your textbook or on the insert that was shrink wrapped with your textbook, or on a standalone kit. If you cannot find your access code or you have purchased a used textbook, please visit your campus books...
Please click here [http://pearsonsupport.helpserve.com/Tickets/Submit] to request instructor access code. You can also contact your local Pearson Longman specialist to request access code. FOR US CUSTOMERS: Please CLICK HERE [http://www.pearsoneltusa....
Windows Internet Explorer 7 is currently supported by most of our online products (MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc). If you are us...
Safari 4 for Machintosh is currently supported by most of our online products (_MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc_). If you are using...
If you have saved the login page to your favorites or bookmarked it, please remove it from your list of favorites or bookmarks. Go to the main page of the web site which you are attempting to access, then select your product from the main page and try to ...
The below guide explains how to manually grant Flash permission to operate in your Internet browser. Important: If you are using Google Chrome, Flash may only be installed in your web browser and not on your operating system. In order to complete the fo...
Unfortunately we do not replace lost student access codes, because we have no way of retrieving the lost code. If you have lost your student access code, please visit our online store webite to purchase a new access code or contact your local Pearson repr...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS? If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in informat...
Please follow the instructions below that correspond to the browser you are using. INTERNET EXPLORER * Open Internet Explorer and click TOOLS > Internet Options * From the Internet Options window, select the ADVANCED tab. * Scroll down the ...
* Make sure your web browser window is "maximized" and takes up your entire computer screen. There are many ways to do this, but often there will be minimize, maximize, and close icons on the top right of your browser window. _Click on the "maximize" i...
Uninstalling & Reinstalling Java If you are unable to use our CD-ROM software product or access online content due to a Java conflict, you may need to follow the below instructions. These steps will help you completely remove Java from your computer (PC...
Clearing the Java Plug-in cache ensures that the browser loads the latest versions of Java applications and applets. Occasionally, after an application update you may experience usability issues because the files stored in your browser's cache are o...
Some of Pearson Education's web sites might not display correctly Internet Explorer 8. This is because the Internet Explorer 8 is not yet fully supported. If you have installed Internet Explorer 8 and experiencing issues, please try using a feature called...
* Internet Explorer 11 (Windows 10) [http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11] * Internet Explorer 7/ 8 (Windows 7) [http://windows.microsoft.com/en-US/windows7/Internet-Explorer-Pop-up-Blocker-freque...

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