Ensure you have the right browser and plug-ins to enjoy full
functionality of MyEnglishLab and other online products.
The Browser Tune-Up utility will tell you whether or not media players
and plug-in programs are present on your computer and, when they...
FAQ 1: I GET AN ERROR MESSAGE WHEN TRYING TO INSTALL THE TOP NOTCH
PRODUCT.
ISSUE: Users get an error message when trying to install the Top Notch
3rd edition disc.
ERROR MESSAGE:
SOLUTION (WINDOWS USERS): COPY SOFTWARE TO YOUR COMPUTER
* Create ...
SYSTEM AFFECTED: Windows 10
INTERNET BROWSER: Edge browser
ISSUE: Users are not able to enable recording function in the pop-up
window (see below screenshot)
WORKAROUND:
* Open the Edge browser and ensure Flash player is enabled. Go to
SETTINGS > VI...
*
Most instructors will ask you to join a course. This allows them to
view your work. To join, you will need a "Course ID," which your
instructor will give to you. The Course ID looks something like this:
HOLMES931023W.
*
Check with your instructor t...
Pearson's educational web sites use multimedia content that may not
load correctly if Safari's security settings are not configured to
allow it.
Please see attached document for more information.
The below guide explains how to manually grant Flash permission to
operate in your Internet browser.
Important: If you are using Google Chrome, Flash may only be installed
in your web browser and not on your operating system. In order to
complete the fo...
*
Make sure your web browser window is "maximized" and takes up your
entire computer screen. There are many ways to do this, but often
there will be minimize, maximize, and close icons on the top right of
your browser window. _Click on the "maximize" i...
Clearing the Java Plug-in cache ensures that the browser loads the
latest versions of Java applications and applets.
Occasionally, after an application update you may experience
usability issues because the files stored in your browser's cache are
o...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN
PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS?
If you close your browser without logging out or use more than one
account in the same browser, conflicting sign-in informat...
The Google auto translation feature may be enabled in your Google
Chrome browser. The auto translation feature lets Google automatically
translate text on web pages where the text is from a language you do
not speak into a language that you speak. This fe...
If you wish to use your computer to record your speaking responses,
you will need a computer microphone. The instructions that follow
explain how to set up a computer microphone.
Your computer should have a connection to plug in a microphone
(either a t...
