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* Most instructors will ask you to join a course. This allows them to view your work. To join, you will need a "Course ID," which your instructor will give to you. The Course ID looks something like this: HOLMES931023W. * Check with your instructor t...
* Make sure your web browser window is "maximized" and takes up your entire computer screen. There are many ways to do this, but often there will be minimize, maximize, and close icons on the top right of your browser window. _Click on the "maximize" i...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS? If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in informat...
Clearing the Java Plug-in cache ensures that the browser loads the latest versions of Java applications and applets. Occasionally, after an application update you may experience usability issues because the files stored in your browser's cache are o...
Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products. The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when they...
The below guide explains how to manually grant Flash permission to operate in your Internet browser. Important: If you are using Google Chrome, Flash may only be installed in your web browser and not on your operating system. In order to complete the fo...
If you wish to use your computer to record your speaking responses, you will need a computer microphone. The instructions that follow explain how to set up a computer microphone. Your computer should have a connection to plug in a microphone (either a t...
Pearson's educational web sites use multimedia content that may not load correctly if Safari's security settings are not configured to allow it. Please see attached document for more information.

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