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Knowledgebase : English > Online Products > Longman English Interactive
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, MyiZoneLab, Azar Interactive, Teacher Development Interactive * Log into your online course Learning Management System. * From the course home page, click ...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive ITEM: This warning message never goes away "YOU NEED A PLUG-IN. PLEASE ACCEPT OUR CERTIFICATE WHEN YOU ARE ASKED". How do I resolve thi...
Step 1. Uninstall the previous version of Flash Player To remove the old Flash Player plug-in from your computer, please download and run the appropriate uninstaller on each computer with this issue. * Download the Adobe Flash Player uninstaller:  ...
PRODUCT(S): Azar Grammar Interactive, FEGi, Focus on Grammar Interactive, Longman English Interactive, Teacher Development Interactive, i-Zone Interactive ITEM: What are the System Requirements for Interactive Online Products? SYSTEM REQUIREMENTS: FOR ...
* Access codes are six "words" long and will look something like this: LSWMWL-ATOLL-UMBELL-SIDED-TOPAZ-VEXES * You do NOT need to enter the dashes as you redeem your access code. * Each access code can only be redeemed once_. _The access code is only...
If you have forgotten your login information, click here to request this information [https://register.pearsoncmg.com/forgotlogin/forgotLogin.fl?]. You will be asked to provide your Email Address, Login Name, or both. An email containing your Login Name, ...
* Most instructors will ask you to join a course. This allows them to view your work. To join, you will need a "Course ID," which your instructor will give to you. The Course ID looks something like this: HOLMES931023W. * Check with your instructor t...
* Make sure your web browser window is "maximized" and takes up your entire computer screen. There are many ways to do this, but often there will be minimize, maximize, and close icons on the top right of your browser window. _Click on the "maximize" i...
Product: Longman English Interactive Online ISBN: -- Category: Online Products User Type: General Item: Where can I download translated user's manuals for Longman English Interactive onlineOur User's Manuals provide detailed information about Longman Engl...
Please click here [http://pearsonsupport.helpserve.com/Tickets/Submit] to request instructor access code. You can also contact your local Pearson Longman specialist to request access code. FOR US CUSTOMERS: Please CLICK HERE [http://www.longmanusahome...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS? If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in informat...
Clearing the Java Plug-in cache ensures that the browser loads the latest versions of Java applications and applets. Occasionally, after an application update you may experience usability issues because the files stored in your browser's cache are o...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive, ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: How To Register Access Code for Onlin...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive The below steps explain how an instructor can move a course from the ARCHIVE list. Once this is completed, the course will re-appear ...
Please click here [http://pearsonsupport.helpserve.com/default_import/Knowledgebase/List/Index/140/software-plug-ins] to download these plug-ins.
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive Instructor has the ability to reset or permanently delete their student's scores. To reset the stude...
The access code is located in the front or back of your textbook or on the insert that was shrink wrapped with your textbook, or on a standalone kit. If you cannot find your access code or you have purchased a used textbook, please visit your campus books...
Some of Pearson Education's web sites might not display correctly Internet Explorer 8. This is because the Internet Explorer 8 is not yet fully supported. If you have installed Internet Explorer 8 and experiencing issues, please try using a feature called...
Product(s): Longman English Interactive ISBN: -- Category: Online product User Type: Students Item: Longman English Interactive (Online Student Help)Click here to view the online student help system for Longman English Interactive.
Product(s): Longman English Interactive ISBN: -- Category: Online product User Type: Instructors Item: Longman English Interactive (Online Student Help)Click here to view the online instructor help system for Longman English Interactive.
You can view/update/change your login name, password, & email address anytime. 1. Go to https://register.pearsoncmg.com/userprofile/ [https://register.pearsoncmg.com/userprofile/] 2. Enter your existing login name and password. 3. Follow the instruc...
The below steps provide instructions on how to extend your current or expired product subscription. * Contact your school or Pearson representative to buy a new access code for the product you have been using. IN THE UNITED STATES: Click here to cont...
Product(s): Longman English Interactive ISBN: -- Category: Online products User Type: General Item: Longman English Interactive (Online Sample Courses) Click here to open.
To sign up for an instructor free trial, you will have to fill in and submit the information needed on the trial setup form. After submitting the form, you will receive an email with your Access Code and instructions on how to finish your registration (to...
* Before using mylab, please be sure that the computer you are using meets the system requirements. Click here [http://media.pearsoncmg.com/pegasus/system_requirements/system_requirements.html] When you have confirmed that your computer meets those requ...
Please follow the instructions below that correspond to the browser you are using. INTERNET EXPLORER * Open Internet Explorer and click TOOLS > Internet Options * From the Internet Options window, select the ADVANCED tab * Scroll down the l...
Before using your MyLab products, please be sure that the computer you are using meets the system requirements. See the product page for the system requirements. When you have confirmed that your computer meets those requirements, please follow the inst...
1. From the SAFARI menu, click PREFERENCES. 2. On the PREFERENCES toolbar, click to select SECURITY. 3. From the SECURITY dialog box, under ACCEPT COOKIES, click to select ALWAYS. 4. Click CLOSE.
Problem: When playing video within a product either from CD, network location or local hard disk the video appears to play correctly but without sound. Cause: An update for Flash Player has compromised the ability of the Flash Player plugin to properly ...
The below instructions apply to users who are currently using or have used Pearson's online products like MyLab, Longman English Interactive, Azari, FOGi etc. These users used our Subscription Management System (SMS) [http://register.pearsoncmg.com/reg...
Windows Internet Explorer 7 is currently supported by most of our online products (MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc). If you are us...
Safari 4 for Machintosh is currently supported by most of our online products (_MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc_). If you are using...
If you have saved the login page to your favorites or bookmarked it, please remove it from your list of favorites or bookmarks. Go to the main page of the web site which you are attempting to access, then select your product from the main page and try to ...
UNINSTALLING & REINSTALLING JAVA If you are unable to use our CD-ROM software product or access online content due to a Java conflict, you may need to follow the below instructions. These steps will help you completely remove Java from your computer (...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: Access Code registration error: "No error or exception details available." I keep getting the below error message when I try to register an access code. How can I resolve thi...
Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive ISBN: -- Category: Online products User Type: Instructors Item: How do I create an ...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: I mistakenly typed my name incorrectly for my online account. How do I change my name? Please follow the below steps to change your name and update your account. ...
Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, FEGi, TDI ISBN: -- Category: Online products User Type: Instructor Computer Type: Windows/MAC Item: How to reset s...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive, ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: What are the difference between a "MA...
PRODUCT(S): See below for list of affected products CATEGORY: General USER TYPE: General ITEM: Audio Player buttons are disappearing after clicking on play or the screen goes black THIS APPLIES TO THE FOLLOWING PRODUCTS: _ _ _Business Connections...
Unfortunately we do not replace lost student access codes, because we have no way of retrieving the lost code. If you have lost your student access code, please visit our online store webite to purchase a new access code or contact your local Pearson repr...
Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products. The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when ...
The below guide explains how to manually grant Flash permission to operate in your Internet browser. Important: If you are using Google Chrome, Flash may only be installed in your web browser and not on your operating system. In order to complete the fo...
PRODUCT(S): General ISBN : -- CATEGORY: General USER TYPE: General ITEM: How do I set up my microphone to record audio on a computer? If you wish to use your computer to record your speaking responses, you will need a computer microphone. The instru...
Product(s): General ISBN: -- Category: General User Type: General Item: Safari: Recommended Settings Pearson's educational web sites use multimedia content that may not load correctly if Safari's security settings are not configured to allow it. ...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, FEGi, TDI ISBN: -- CATEGORY: Online products USER TYPE: Instructor COMPUTER TYPE: Windows/MAC ITEM: EPIC: Why are my grades no...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive CATEGORY: Online products USER TYPE: General Important Note: * Make sure your microphone and speaker are working properly. Cli...

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