Help Articles : English > Online Products > iTests.com
Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products. The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when they...
Product(s): PET, FCE, CAE, IELTS, TOEIC® and TOEFL®  ISBN: -- Category: Online products (www.iTests.com) User Type: General Item: How to I change/switch to a different test/exam on iTest.com? You can change/switch your exam level, password or country o...
Product(s): PET, FCE, CAE, IELTS, TOEIC® and TOEFL®  ISBN: -- Category: Online products (www.iTests.com) User Type: General Item: Frequently Asked Questions for iTest productsTechnical InquiriesFlash player To take the practice tests on this web site yo...
You can view/update/change your login name, password, & email address anytime. 1. Go to https://register.pearsoncmg.com/userprofile/ [https://register.pearsoncmg.com/userprofile/] 2. Enter your existing login name and password. 3. Follow the instruc...
Windows Internet Explorer 7 is currently supported by most of our online products (MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc). If you are us...
Safari 4 for Machintosh is currently supported by most of our online products (_MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc_). If you are using...
Pearson's educational web sites use multimedia content that may not load correctly if Safari's security settings are not configured to allow it. Please see attached document for more information.
Unfortunately we do not replace lost student access codes, because we have no way of retrieving the lost code. If you have lost your student access code, please visit our online store webite to purchase a new access code or contact your local Pearson repr...
If you have saved the login page to your favorites or bookmarked it, please remove it from your list of favorites or bookmarks. Go to the main page of the web site which you are attempting to access, then select your product from the main page and try to ...
* Make sure your web browser window is "maximized" and takes up your entire computer screen. There are many ways to do this, but often there will be minimize, maximize, and close icons on the top right of your browser window. _Click on the "maximize" i...
Please follow the instructions below that correspond to the browser you are using. INTERNET EXPLORER * Open Internet Explorer and click TOOLS > Internet Options * From the Internet Options window, select the ADVANCED tab. * Scroll down the ...
Some of Pearson Education's web sites might not display correctly Internet Explorer 8. This is because the Internet Explorer 8 is not yet fully supported. If you have installed Internet Explorer 8 and experiencing issues, please try using a feature called...
Problem: When playing video within a product either from CD, network location or local hard disk the video appears to play correctly but without sound. Cause: An update for Flash Player has compromised the ability of the Flash Player plugin to properly ...
Clearing the Java Plug-in cache ensures that the browser loads the latest versions of Java applications and applets. Occasionally, after an application update you may experience usability issues because the files stored in your browser's cache are o...
Uninstalling & Reinstalling Java If you are unable to use our CD-ROM software product or access online content due to a Java conflict, you may need to follow the below instructions. These steps will help you completely remove Java from your computer (PC...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS? If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in informat...
* Internet Explorer 11 (Windows 10) [http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-11] * Internet Explorer 7/ 8 (Windows 7) [http://windows.microsoft.com/en-US/windows7/Internet-Explorer-Pop-up-Blocker-freque...
If you wish to use your computer to record your speaking responses, you will need a computer microphone. The instructions that follow explain how to set up a computer microphone. Your computer should have a connection to plug in a microphone (either a t...