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Knowledgebase : English > Online Products > Azar Interactive Online
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive CATEGORY: Online products USER TYPE: General Important Note: * Make sure your microphone and speaker are working properly. Cli...
Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products. The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when ...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: Access Code registration error: "No error or exception details available." I keep getting the below error message when I try to register an access code. How can I resolve thi...
PRODUCT(S): General ISBN: -- CATEGORY: General USER TYPE: General ITEM: Activities are being marked as incorrect even though they were answered correctly. How do I resolve this issue? This is a Flash Player plug-in issue and Adobe has released a ne...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: This warning message never goes away "YOU NEED A PLUG-IN. PLEASE ACCEPT ...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, FEGi, TDI ISBN: -- CATEGORY: Online products USER TYPE: Instructor COMPUTER TYPE: Windows/MAC ITEM: EPIC: Why are my grades no...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: General: I'm using the online course, but I've encountered a variety of errors. What can I do to be able to use the site? Before using mylab, please be sure that the comp...
PRODUCT(S): General ISBN : -- CATEGORY: Online products USER TYPE: General ITEM: How can I view or update my Pearson Account for my online courses? You can view/update/change your login name, password, & email address anytime. 1. Go to https:...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS? If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in info...
Clearing the Java Plug-in cache ensures that the browser loads the latest versions of Java applications and applets. Occasionally, after an application update you may experience usability issues because the files stored in your browser's cache are o...
Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive ISBN: -- Category: Online products User Type: Instructors Item: How do I create an ...
PRODUCT(S): General ISBN : -- CATEGORY: Online products USER TYPE: General ITEM: How do I enable cookies in Safari browser? 1. From the SAFARI menu, click PREFERENCES. 2. On the PREFERENCES toolbar, click to select SECURITY. 3. F...
Product(s): General ISBN: -- Product Type: General User Type: General Item: How do I enable Java and JavaScript in my web browser? Please follow the instructions below that correspond to the browser you are using. INTERNET EXPLORER * Open Inter...
PRODUCT(S): General ISBN : -- CATEGORY: Online products USER TYPE: General ITEM: How do I obtain a student access code in order to register? The access code is located in the front or back of your textbook or on the insert that was shrink wrapped with ...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: How do I register my Access Code as an Existing User? The below instructions apply to users who are currently using or have used Pearson's online products like MyLab, L...
PRODUCT(S): General ISBN: -- CATEGORY: Online Products USER TYPE: General ITEM: How do I request an Instructor Access Code for online products? Please click here [1] to request instructor access code. You can also contact your local Pearson Longman ...
Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive ISBN: -- Category: Online products User Type: Instructors Item: How do I reset or permanently d...
PRODUCT(S): General ISBN : -- CATEGORY: General USER TYPE: General ITEM: How do I set up my microphone to record audio on a computer? If you wish to use your computer to record your speaking responses, you will need a computer microphone. The instru...
Product(s): Longman English Interactive ISBN: -- Category: Online product(s) User Type: Instructor Item: How do I sign up for an Instructor free trial? To sign up for an instructor free trial, you will have to fill in and submit the information needed on...
PRODUCT(S): General ISBN : -- CATEGORY: Online products USER TYPE: General ITEM: I am currently using Internet Explorer 6. How do I upgrade to Internet Explorer 7? Windows Internet Explorer 7 is currently supported by most of our online products ...
PRODUCT(S): General ISBN : -- CATEGORY: Online products USER TYPE: General ITEM: I am currently using Safari 3. How do I upgrade to Safari 4? [1]Safari 4 for Machintosh is currently supported by most of our online products (_MyNorthStarLab, MyTo...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, MyiZoneLab, Azar Interactive, Teacher Development Interactive ISBN: -- CATEGORY: Online products USER TYPE: Student ITEM: How do students join, add, or enroll i...
Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive ISBN: -- Category: Online products User Type: Instructors Item: How to activate a course from your Archived Courses list? The below ste...
PRODUCT(S): General ISBN: -- CATEGORY: General USER TYPE: General ITEM: How to disable the browser's pop-up blockers Before using your MyLab products, please be sure that the computer you are using meets the system requirements. See the product...
PRODUCT(S): Online products ISBN : -- CATEGORY: General USER TYPE: General ITEM: How to manually grant Flash permission to operate in your Internet browser using your Cam font-size: 10pt;">The below guide explains how to manually grant Flash permissio...
Product(s): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, FEGi, TDI ISBN: -- Category: Online products User Type: Instructor Computer Type: Windows/MAC Item: How to reset s...
Product(s): General ISBN: -- Category: General User Type: General Computer Type: Windows Item: How to uninstall and reinstall Java plug-in UNINSTALLING font-family: verdana,geneva;">If you are unable to use our CD-ROM software product or access online ...
Product(s): General ISBN : -- Category: Online products User Type: General Item: I forgot my login name or password for my online account. How can I get this information sent to me? If you have forgotten your login information, click here to request th...
PRODUCT(S): General CATEGORY: Online Products USER TYPE: Student ITEM: I have lost my Access Code for my online class Unfortunately we do not replace lost student access codes, because we have no way of retrieving the lost code. If you have lost yo...
Product(s): General ISBN : -- Category: CD-ROM Products User Type: General Item: My access code is not working. What should I do? * Access codes are six "words" long and will look something like this: LSWMWL-ATOLL-UMBELL-SIDED-TOPAZ-VEXES * You d...
PRODUCT(S): General ISBN : -- CATEGORY: Online products USER TYPE: General ITEM: My product subscription has expired. How do I extend my product subscription and continue where I left off in my course? The below steps provide instructions on how to ext...
Product(s): General ISBN: -- Category: General User Type: General Item: Safari: Recommended Settings Pearson's educational web sites use multimedia content that may not load correctly if Safari's security settings are not configured to allow it. ...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: I mistakenly typed my name incorrectly for my online account. How do I change my name? Please follow the below steps to change your name and update your account. ...
Product(s): General ISBN : -- Category: Online products User Type: General Item: The Course ID my instructor gave me is not working. What should I do? * Most instructors will ask you to join a course. This allows them to view your work. To join, you...
Product(s): General ISBN : -- Category: Online products User Type: General Item: The whole page does not fit on my screen. Some of the material is cut off. What should I do? * Make sure your web browser window is "maximized" and takes up your e...
Product(s): General ISBN: -- Category: General User Type: General Item: Video has no sound Problem: When playing video within a product either from CD, network location or local hard disk the video appears to play correctly but without sound. Cause:...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive, ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: How To Register Access Code for Onlin...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive, ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: What are the difference between a "MA...
PRODUCT(S): Azar Grammar Interactive, FEGi, Focus on Grammar Interactive, Longman English Interactive, Teacher Development Interactive, i-Zone Interactive ISBN: -- CATEGORY: Online products USER TYPE: General ITEm: What are the System Requirements for ...
PRODUCT(S): General ISBN : -- CATEGORY: General USER TYPE: General ITEM: Where can I download plug-ins for my course (Java 1.5, Java 1.4, Flash Player, Shockwave Players, Flash Player, QuickTime Player)? Please click here [1] to download these plug-ins....
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: Why am I getting a browser cookie error when I try to log in? If you have saved the login page to your favorites or bookmarked it, please remove it from your list of f...
PRODUCT(S): General ISBN : -- CATEGORY: General USER TYPE: General ITEM: Why don't some of my courses website display correctly in Internet Explorer 8? Some of Pearson Education's web sites might not display correctly Internet Explorer 8. This is becau...

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