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PRODUCT(S): MyCuttingEdgeLab, MyNorthStarLab, MyTopNotchLab (1st Edition), MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: Instructors, Lab Admin ITEM: How to login and Create a Course? INSTRUCTORS: HOW TO...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products PLATFORM: Pegasus 5.x USER TYPE: Teachers ITEM: Pegasus 5.x: How to Accept Late Submissions from students Te...
PRODUCT(S): MyNorthStarLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: Instructors/Program Admin ITEM: Pegasus 5.x: How can I record my voice for speaking activities? Watch Video: Recording using Inte...
Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products. The Browser Tune-Up utility will tell you whether or not media players and plug-in programs are present on your computer and, when they...
The Google auto translation feature may be enabled in your Google Chrome browser. The auto translation feature lets Google automatically translate text on web pages where the text is from a language you do not speak into a language that you speak. This fe...
PRODUCT(S): MyCuttingEdgeLab, MyNorthStarLab, MyTopNotchLab 1st Ed., MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: Instructors/Program Admin ITEM: Pegasus: How do I create/add my own activities? Please ...
PRODUCT(S): MyCuttingEdgeLab, MyNorthStarLab, MyTopNotchLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: Instructors/Program Admin ITEM: How do I make another instructor the Program Admin of a course I ha...
PRODUCT(S): MyLab ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: MyLab: Korean support website for Student and Teacher Support Click here [1] to open. Links: ------ [1] http://pearsonsupport.helpserve.com/index.php?_m=knowledgebase&_a...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: Instructor ITEM: MyLab: How to turn off or control the Course Assistance The Course Assistant provi...
Product(s): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab, etc ISBN: -- Category: Online products User Type: Instructors Item: INSTRUCTORS ONLY: How to create a new Instructor course in MyLab? Below are th...
PRODUCT(S): MyCuttingEdgeLab, MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab ISBN: -- CATEGORY: Online products USER TYPE: Instructors, Lab Admin ITEM: MyLab: How to update Course or Activity Preferences The PREFER...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab, etc ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: MyLab: Why am I getting a blank sreen after logging into the system. We are c...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab ISBN : -- CATEGORY: Online products USER TYPE: General ITEm: What are the System Requirements for MyLab online products? To run our browser tune-up check, CLICK HERE [http://www.pearsonintlsupp...
PRODUCT(S): MyCuttingEdgeLab [http://www.myenglishlab.com/], MyNorthStarLab [http://www.myenglishlab.com/], MyTopNotchLab [http://www.myenglishlab.com/], etc ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: How do I check to see if my Internet ...
PRODUCT(S): MyCuttingEdgeLab, MyNorthStarLab, MyTopNotchLab ISBN: -- CATEGORY: Online products USER TYPE: Instructors, Lab Admin ITEM: How to use MyLab Program Administrator features CLICK HERE TO OPEN [http://help.pearsoncmg.com/pegasushed/help/hed-padm...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: MyLab: My assignment shows up as 0,0,0,0,0. If you see "0,0,0,0,0" when you access an a...
OVERVIEW In order to improve performance and response times in MyLabs powered by Pegasus, Pearson normally removes courses that are not currently in use. In some cases, the user can mark the course for deletion which will be automatically deleted by t...
PRODUCT(S): MyAcademicConnectionsLab [1], MyCuttingEdgeLab [2], MyLanguageLeaderLab [3], MyNorthStarLab [4], MyTopNotchLab [5] CATEGORY: Online products USER TYPE: General ITEM: MyLabs: Compatibility issues with JAVA 6 UPDATE 19 or 20 We have recen...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: MyLab: I have finished my assignment, but it comes up as "In Progress" or "Not Started" ...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab, etc ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: Why am I getting an "ACCESS DENIED" message when trying to enroll in a cours...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab, etc ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: How to run the MyLab using Internet Explorer 9 INTERNET EXPLORER 9 is not yet s...
ITEM: How do I extend my Course End Date? CATEGORY: Online products USER TYPE: Instructors/Program Admin ITEM: How do I extend my Course End Date? PRODUCT(S): MyCuttingEdgeLab, MyNorthStarLab, MyTopNotchLab (1st Edition), MyLanguageLeaderLab, MyAcademi...
PRODUCT(S): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab, etc ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: MyLab: How to enable and add content from the Content Library How to enable the C...
Product(s): MyLab products (MyNorthStarLab, MyCuttingEdgeLab, MyTopNotchLab, MyLanguageLeaderLab, etc) ISBN : -- Category: Online products User Type: General Item: Wimba Recording Tool: Error Messages If you try to complete the activity and rec...
PRODUCT(S): General ISBN: -- CATEGORY: Online products USER TYPE: General ITEM: What are the recommended Internet Explorer settings when using MyLab? \N\NCONTENTS\N\N Trusted Sites and Protected Mode [1] Pop-up Blockers [2] Cookies [3] Manage Add-ons...
Product(s): MyNorthStarLab, MyTopNotchLab, MyCuttingEdgeLab, MyLanguageLeaderLab, MyAcademicConnectionsLab ISBN: -- Category: Online products User Type: Instructors Item: MyLab: How to assign and unassign content/activities If the calendar is available ...
Please click here [http://pearsonsupport.helpserve.com/default_import/Knowledgebase/List/Index/140/software-plug-ins] to download these plug-ins.
* Access codes are six "words" long and will look something like this: LSWMWL-ATOLL-UMBELL-SIDED-TOPAZ-VEXES * You do NOT need to enter the dashes as you redeem your access code. * Each access code can only be redeemed once_. _The access code is only...
PRODUCT(S): Longman English Interactive, Focus on Grammar Interactive, Longman Placement Test, i-Zone, Azar Interactive, Teacher Development Interactive, Click on a link to watch the video: * ENGLISH [HTTP://MEDIA.PEARSONCMG.COM/INTL/ELT/REGISTRATIO...
If you have forgotten your login information, click here to request this information [https://register.pearsoncmg.com/forgotlogin/forgotLogin.fl?]. You will be asked to provide your Email Address, Login Name, or both. An email containing your Login Name, ...
I keep getting the below error message when I try to register an access code. How can I resolve this issue? Solution: Please clear your Internet browser's cache and try to register the access code again. Click Here [http://pearsonsupport.helpserve.com/Kn...
* Most instructors will ask you to join a course. This allows them to view your work. To join, you will need a "Course ID," which your instructor will give to you. The Course ID looks something like this: HOLMES931023W. * Check with your instructor t...
Pearson's educational web sites use multimedia content that may not load correctly if Safari's security settings are not configured to allow it. Please see attached document for more information.
* Before using mylab, please be sure that the computer you are using meets the system requirements. Click here [http://media.pearsoncmg.com/pegasus/system_requirements/system_requirements.html] When you have confirmed that your computer meets those requ...
You can view/update/change your login name, password, & email address anytime. 1. Go to https://register.pearsoncmg.com/userprofile/ [https://register.pearsoncmg.com/userprofile/] 2. Enter your existing login name and password. 3. Follow the instruc...
Please follow the below steps to change your name and update your account. * Click Here [https://register.pearsoncmg.com/trial/trial1.jsp?productID=63503] to open the account update page. * On the Pearson product registration page, click on "Yes" an...
The access code is located in the front or back of your textbook or on the insert that was shrink wrapped with your textbook, or on a standalone kit. If you cannot find your access code or you have purchased a used textbook, please visit your campus books...
Please click here [http://pearsonsupport.helpserve.com/Tickets/Submit] to request instructor access code. You can also contact your local Pearson Longman specialist to request access code. FOR US CUSTOMERS: Please CLICK HERE [http://www.pearsoneltusa....
Windows Internet Explorer 7 is currently supported by most of our online products (MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc). If you are us...
Safari 4 for Machintosh is currently supported by most of our online products (_MyNorthStarLab, MyTopNotchLab, MyAcademicConnectionsLab, MyLanguageLeaderLab, MyiZoneLab, Longman English Interactive online, Azar Online, FOGi Online, etc_). If you are using...
The below guide explains how to manually grant Flash permission to operate in your Internet browser. Important: If you are using Google Chrome, Flash may only be installed in your web browser and not on your operating system. In order to complete the fo...
If you have saved the login page to your favorites or bookmarked it, please remove it from your list of favorites or bookmarks. Go to the main page of the web site which you are attempting to access, then select your product from the main page and try to ...
1. From the SAFARI menu, click PREFERENCES. 2. On the PREFERENCES toolbar, click to select SECURITY. 3. From the SECURITY dialog box, under ACCEPT COOKIES, click to select ALWAYS. 4. Click CLOSE.
Unfortunately we do not replace lost student access codes, because we have no way of retrieving the lost code. If you have lost your student access code, please visit our online store webite to purchase a new access code or contact your local Pearson repr...
Please follow the instructions below that correspond to the browser you are using. INTERNET EXPLORER * Open Internet Explorer and click TOOLS > Internet Options * From the Internet Options window, select the ADVANCED tab * Scroll down the l...
Uninstalling & Reinstalling Java If you are unable to use our CD-ROM software product or access online content due to a Java conflict, you may need to follow the below instructions. These steps will help you completely remove Java from your computer (PC...
I'VE HAD A VARIETY OF PROBLEMS WHEN I TRY TO LOG IN OR LOAD CERTAIN PAGES IN THE SITE I AM USING. WHAT CAN I DO TO CORRECT THIS? If you close your browser without logging out or use more than one account in the same browser, conflicting sign-in informat...
* Make sure your web browser window is "maximized" and takes up your entire computer screen. There are many ways to do this, but often there will be minimize, maximize, and close icons on the top right of your browser window. _Click on the "maximize" i...
Problem: When playing video within a product either from CD, network location or local hard disk the video appears to play correctly but without sound. Cause: An update for Flash Player has compromised the ability of the Flash Player plugin to properly ...
Clearing the Java Plug-in cache ensures that the browser loads the latest versions of Java applications and applets. Occasionally, after an application update you may experience usability issues because the files stored in your browser's cache are o...
Before using your MyLab products, please be sure that the computer you are using meets the system requirements. See the product page for the system requirements. When you have confirmed that your computer meets those requirements, please follow the inst...
Some of Pearson Education's web sites might not display correctly Internet Explorer 8. This is because the Internet Explorer 8 is not yet fully supported. If you have installed Internet Explorer 8 and experiencing issues, please try using a feature called...
If you wish to use your computer to record your speaking responses, you will need a computer microphone. The instructions that follow explain how to set up a computer microphone. Your computer should have a connection to plug in a microphone (either a t...

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