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RSS Feed
News
May
18
Registration and Enrollment Unavailable May 19 and 26
Posted by System Admin on 18 May 2012 05:25 PM

The Access Code registration website will be unavailable for an emergency maintenance system on:

  • Saturday, May 19, 2012 from 1:00 AM to 7:00 AM EDT / 06:00 to 12:00 BST (GMT+1)
  • Saturday, May 26, 2012 from 3:00 AM to 7:00 AM EDT / 08:00 to 12:00 BST (GMT+1)

Users can sign in and continue working in their existing courses during this time, but will not be able to enroll or register into a new course.

This will only affect customers trying to register new access codes for the following products:

We apologize for any inconvenience. If you have any questions or require additional information, please click here to contact us. 

Thank you for being a Pearson ELT customer.


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Apr
11
Online Products Browser Tune-up Check Now Available
Posted by System Admin on 11 April 2012 06:35 PM

   

Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products.

Run the tune-up check now >>


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Jul
5
How to use this new support website (Take a Tour)
Posted by Lester Holmes (US) on 05 July 2011 05:30 PM
Dear Customers,

As you may have noticed, we have upgraded your ELT product support website.  This upgrade provides several new features and enhancements including:

  • New and easy to use straightforward navigation
  • You can view and manage your support requests online. Lab administrators or coordinators can also manage the school-wide support requests.
  • Website interface translated in about 17 languages with select Knowledgebase items translated as well.  We are currently working on adding new translated Knowledgebase items very soon.
  • Enhanced customer profiles allows you to add multiple email address, telephone numbers and even your photo
  • Advance rating and commenting now available on Knowledgebase items.
  • New customer technical support survey. Let us know how we can improve to better serve you.
  • Stay up to date with RSS Feed.  Subscribe for New Alerts.
  • Enhanced Live Chat provides faster respond

CLICK HERE to take a tour.

Thank you for being a loyal Pearson customer!

Pearson Longman Technical Product Support


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May
24
LDOCE 5 compatibility issue with Flash Player 10.3 on Mac computers
Posted by Lester Holmes (US) on 24 May 2011 06:03 PM

Dear Customers,

We have recently discovered a compatibility issue with running the LDOCE 5 on Mac computers with Flash Player 10.3 installed.  We are please to announce the development of a patch to resolve this issue.

Please click here for instrutions on how to download and install the patch.

Thank you for patiently waiting for a solution to this issue and thank you for being a loyal Pearson customer!

Kindest regards,
Pearson Longman Technical Product Support



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Mar
8
Pearson Longman launch Longman Dictionaries Online U.S.A.
Posted by Lester Holmes (US) on 08 March 2011 02:44 PM
Longman Dictionaries online is a premier dictionary site that allows you to access the best of Longman Learners' dictionaries, whatever you do, wherever you are.

Longman Dictionaries online offers a library of online American dictionaries for all levels.

Longman Dictionaries online offers a wealth of other resources for teachers and students in the Teacher's Corner, the Study Center and personalized practice with the unique Longman Vocabulary Trainer.

Click on this link to learn more: http://www.LongmanDictionariesUSA.com



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