The Access Code registration website will be unavailable for an emergency maintenance system on:

• Saturday, May 19, 2012 from 1:00 AM to 7:00 AM EDT / 06:00 to 12:00 BST (GMT+1)
• Saturday, May 26, 2012 from 3:00 AM to 7:00 AM EDT / 08:00 to 12:00 BST (GMT+1)

Users can sign in and continue working in their existing courses during this time, but will not be able to enroll or register into a new course.

This will only affect customers trying to register new access codes for the following products:

• Longman English Interactive
• Focus on Grammar Interactive
• Teacher Development Interactive
• Azar & FEGi Interactive
• MyiZoneLab
• MyAcademicConnectionsLab
• MyCuttingEdgeLab
• MyLanguageLeaderLab
• MyNorthStarLab Listening and Speaking
• MyNorthStarLab Reading and Writing
• MyTopNotchLab Online Course, 1edition

We apologize for any inconvenience. If you have any questions or require additional information, please click here to contact us. 

Thank you for being a Pearson ELT customer.

Ensure you have the right browser and plug-ins to enjoy full functionality of MyEnglishLab and other online products.

Run the tune-up check now >>

As you may have noticed, we have upgraded your ELT product support website.  This upgrade provides several new features and enhancements including:

• New and easy to use straightforward navigation
• You can view and manage your support requests online. Lab administrators or coordinators can also manage the school-wide support requests.
• Website interface translated in about 17 languages with select Knowledgebase items translated as well.  We are currently working on adding new translated Knowledgebase items very soon.
• Enhanced customer profiles allows you to add multiple email address, telephone numbers and even your photo
• Advance rating and commenting now available on Knowledgebase items.
• New customer technical support survey. Let us know how we can improve to better serve you.
• Stay up to date with RSS Feed.  Subscribe for New Alerts.
• Enhanced Live Chat provides faster respond

CLICK HERE to take a tour.

Thank you for being a loyal Pearson customer!

Pearson Longman Technical Product Support

Dear Customers,

We have recently discovered a compatibility issue with running the LDOCE 5 on Mac computers with Flash Player 10.3 installed.  We are please to announce the development of a patch to resolve this issue.

Please click here for instrutions on how to download and install the patch.

Thank you for patiently waiting for a solution to this issue and thank you for being a loyal Pearson customer!

Kindest regards,
Pearson Longman Technical Product Support